We are here to solve this question as banking virtual assistants brings greater comfort, speed, lower fiction, and increment in accessibility to the customers. In banking sector they brings a new way of technological innovation which is centred around the customers’ needs and interaction with new channels of communicating social messages and all the vital information. Banking virtual assistants with subjective intelligence capabilities represent another leap in automation for financial institutions. The most special quality of BVA is ubiquity and the convenience that comes with it. It is available 24*7 with wide range of channels. This will be win-win situation for both of them as in customers and bank. With this there is no need to visit the bank and stand in queue and waste your time by the BVA you can do complete all your work from home and all your needs will be fulfilled.
Some Points which falls under BVA:
1. Queries related to accounts.
2. Balance Check.
3. Your Own personalized assistant.
4. Your financial assistant.
5. Delivering better insights
6. Improved security
7. Building a hybrid workforce.
8. Go beyond simple Chatbot’s
9. User Friendly
10. 24*7 support Service